Main Main Main Main

This area does not yet contain any content.

    Search:

     Subscribe in a reader

     Subscribe via email

    Friday
    09Oct2009

    How relativity affects every decision we make: an experiment in making $20K worth more than $20K

    In the video above and in the his other works, the first point behavioral economist Dan Ariely is always quick to make is that we're horrendously bad at knowing what we want, and when it comes to decision-making we always always always make comparisons, relying heavily on relative context as a way to deal with the overwhelming complexity of most decisions we're faced with (see also: Barry Schwartz's The Paradox of Choice).

    The idea behind relative context explains why the highest priced items on a menu boost revenue (even if they are never ordered), and why we're drawn to mid-level options among groups of three or more, using the more extreme alternatives as guides to narrow down 'what we're really looking for.'

    As for supporting the idea that we use context to deal with complexity, Ariely points to examples that illustrate the principle "when given the choice between option A, option B, and option -A (similar to A but easily determined to be worse), we choose option A," demonstrating that we tend to focus on things that are easily comparable.  When deciding upon purchasing a colonial home, a contemporary home of the same value, or a contemporary home of the same value with the price lowered because of a roof that needs to be fixed, we forego the more abstract decision between colonial and contemporary for a decision based on the roof instead. The 'Rome vs France vs Rome Without Coffee' and the 'Tom vs Jerry vs Slightly Less Attractive Tom (or Jerry)' examples reiterate the point, illustrated below.

    It occurred to me to play on the impressionability of our decision-making with an experiment of my own. My goal was to observe the different decisions made when people were posed with the hypothetical choice between staying in a city they loved (let's say a 9 on a 10 scale) with a job paying a particular salary, or to move to another, less-than-ideal city (7 on a scale of 10) for the same job paying an increased salary. The idea is that given all other things equal, the decision would (read: should) be made based on the increase in salary alone.

    To illustrate the importance of local relativity, half of the college students I approached were asked to make the above decision while imagining their first job offer, at salaries of $40,000 for the 9-on-a-scale-of-10 city, and $60,000 for the less-than-ideal city; the other half were to imagine they were well established in their career, deciding between $110,000 and $130,000.

    Final result? People are far more likely to stick with their current city when presented with the decision between the two larger sums of money. Why? Relatively, the jump from $40K to $60K is a 150% increase in salary, while the 'established career' decision only yields an increase of less than 20%. Although the difference in salary is objectively the same ($20,000 should be worth $20,000 no matter what, right?), the responses illustrate just how seriously we take relativity.

    What I like most about these kinds of experiments is that they can be clearly likened to the 'irrationality as cognitive illusion' metaphor,  bridging the gap between cognitive and visual illusion. Just looking at the graphic representation of the results above you can see it works in the exact same way as the 'which table is longer?' illusion Ariely touches on briefly.

    Certainly there are a lot of other factors that naturally influence a person's decision here (both consciously and unconsciously) but really that's kind of the point. Salary and location are the only objective factors on which to support 'rationality' in this scenario; when it comes down to it, we're absurdly horrible at being objective and rational, despite how strongly we might think the opposite.

    Friday
    02Oct2009

    "How Brain Evolution Has Given Us Love, Memory, Dreams, and God" 

    David Linden's book of the above title uncovers each of these ideas in fine molecular-level detail, illustrating how the unique development and function of the human brain results in these core components of our reality. This flowchart hardly does the deep neuropsychological explanations any justice, but it's a good guide for understanding the basic whys behind each component and how they influence each other.

    Wednesday
    30Sep2009

    Demo Graphic Replicator: a project examining Social Intelligence vs. Artificial Intelligence

    This outstanding Demo Graphic Replicator project from Ag8 and ZeroInfluencer David Bausola takes a second of exploration to grasp completely, but If I'm getting it right, the project concept is fascinating - a bot engine approaching Artificial Intelligence, but opting for Social Intelligence instead. Character personalities are first defined by typical demographic/psychographic parameters and keywords tied to emotional states. Then, by relating to publicly available data via We Feel Fine/Twitter/etc, these characters are given life; with their own microblogging platforms, the characters express themselves through the statements of others with matching personalities.

    What I'm seeing develop is a tool for identifying with audience and consumer profiles that extends beyond a Powerpoint slide persona and into an interactive simulation.

    Each DGR's parameters include keywords tied to emotional states, times of the day, and days of the week; see ohlaylala's example here. Since each DGR currently precludes each statement with 'RT @xxxxx" they're not likely to pass any Turing tests anytime soon, but were there an easy way around that (there's not), it'd be interesting to see the kind of audience each personality would attract.

    If a DGR were in your tweet stream making statements reflecting a collective of matching demo/psychographics (without the disclaimer RT's), would you think of it as a bot?

    The DGR engine is being shared as open source; I'm excited to give a go at building a character of my own. [What personality should I give it?]

    Sunday
    27Sep2009

    'Face' as synecdoche for 'person,' and an experiment in how we think of what people 'look' like

    I've been brushing up on synecdoche lately, thanks to Lakoff & Johnson's Metaphors We Live By. One I find particularly interesting is 'face' as synecdoche for 'person,' a clear example of this in the statement "I see lots of familiar faces."

    The interesting part about any synecdoche (or any metaphor in general, really) is always its foundation in the way we experience reality, and in this particular case it points to the way we think about and pay attention to other people. Lakoff gives an example, where you ask to know what his son looks like. If you're given a head shot only of the son's face, you'll likely be satisfied, feeling like the face is an accurate representation of the son's entirety. But if you're given a picture of the son without a clear visual of his face, no matter how detailed the rest of his body is you're likely to be left wondering what the boy looks like. I imagine the same would hold even if you were shown a video clip of the son in the middle of some everyday activity, with the face blurred out or otherwise unavailable.

    Absolutely fascinating, in that it points to just how little relative importance things like body positioning/body laguage, manner of movement, choice of attire, behavior, etc. hold in comparison to the face when we consider what a person 'looks' like.

    Because it seems to me that all these 'other' things are exactly what's important, no?

    [Experiment: Imagine you take videos of people doing normal everyday things, then digitally blur their faces. Show these videos to a number of participants, then later ask the participants to identify the people in the videos from photo headshots. What would the recognition success rate be? Thoughts?]

     

    Friday
    25Sep2009

    Samsung builds four armies, orchestrates a massive war experience

    When I say that brands have an opportunity to engineer engaging social experiences (more importantly: ridiculous social experiences), this is exactly what I mean:

    I'm willing to bet this pays off much more than a print/broadcast spot of the same (more) cost.

    Of course, everyone wants to know how to measure ROI, but here's where it's time to step in with metrics that move beyond impressions and clicks. There's no catch-all right answer here right away, but here's a start: experiences are infinitely more valuable than impressions.

     

    [What other outstanding social experiences have you seen brands orchestrate?]

     

    Page 1 ... 3 4 5 6 7 ... 28 Older Entries ยป